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After i walked in there was four or five customer support guys on the desk under no circumstances at the time asked me if I required aid Once i handed them I went again I questioned where by the TVs ended up they pointed into the back and went back there I came back in and about 5 minutes and stated can any individual remember to support me the dude didn't know his TVs but he was nice
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Nowhere on the website did it point out the product’s age or that it were on display for that prolonged. This lack of disclosure is incredibly deceptive. When I lifted these issues with staff members, the conversation grew to become significantly dismissive. In order to avoid escalation, I remaining the store devoid of purchasing the merchandise. Afterwards that evening, I checked the product or service web page yet again—and observed the listing experienced abruptly been downgraded from “Great” to “Great” issue, confirming my concerns. I contacted customer support by means of chat, and although the consultant claimed the products had been pulled from sale, I used to be continue to in a position to see it shown online less than Excellent Affliction, still missing any point out of your missing griddle, Screen position, or age. After a lengthy chat, I had been offered a fresh device at comprehensive value—almost nothing read more more. This was a very disappointing knowledge from the retailer I’ve trusted For a long time. -“Open up Box” may perhaps imply a 7-12 months-aged display design with lacking sections. -Website listings may be inaccurate and absence important disclosures. -In-retail store interactions might change unprofessional any time you elevate legitimate issues. -And customer support could give no real resolution. I hope this serves like a warning for Some others who, like me, rely upon Very best Buy's merchandise listings and name.